Check how wallet data is handled
Our Privacy Policy covers data you provide when opening an account, completing phone verification, signing in, contacting support or requesting a wallet status check. It also covers technical records from your mobile browser or desktop, such as device type, session time and security events. Payment references
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can appear when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so we can match a transaction to your account and investigate a receipt query. We use this data for account access, fraud checks, service operation and legal requests where local law
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permits. We do not ask for more account data than the stated process needs. If a policy question concerns eligibility or access in Indonesia, the answer depends on local law. You can contact us through the policy support route to ask what we hold, why we
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use it or whether a correction is possible.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.